System Information and Supported Browsers

System and Software Requirements:

 

Required

Recommended

Operating System

Windows XP, Vista, Windows 7

Mac  OS X

Windows 7

Mac OS X v10.7 (Lion)

Video

Minimum resolution of 1024X 600

Resolution of 1024 X 768 or greater

Internet Speed

56K modem

56K or cable modem, DSL

Sun Java Runtime Environment (JRE)

JRE 1.6.x

(Required to run Equation Editor)

JRE 6 update 31

Java Script

Enabled

Enabled

Cookies

Enabled

Enabled

Adobe Flash Player

10.1 or greater to use Record Audio/Record Video fatures

 

Browser Support:

Browser

Windows

Mac OS X

Internet Explorer 11

Supported

---------------------------

Internet Explorer 10

Supported

---------------------------

Internet Explorer 9

Supported

---------------------------

Firefox (Newest)

Supported (Recommended)

Supported (Recommended)

Firefox 24

Long term Support

Long term Support

Chrome (Newest)

Supported

Supported

Safari 7.0

---------------------------

Supported

Safari 6.0

---------------------------

Maintenance

Safari 5.1

---------------------------

Maintenance

Mobile Web:

Operating System

Status

iOS (Newest)

Supported

iOS 7 (iPhone 3GS/4/4S/5/5C/5S, iPod Touch 4/5, iPad 2/3/4/mini)

Supported

iOS 6 (iPhone 3GS/4/4S/5, iPod Touch 4/5, iPad 2/3/4/mini)

Supported

iOS 5 (Safari 5.1)

Maintenance

Android (Newest)

Supported

Android 4.3 (Jelly Bean)

Supported

Android 4.2 (Jelly Bean)

Supported

Android 4.1 (Jelly Bean)

Supported

Android 4.0 (Ice Cream Sandwich)

Supported

Android 3.2 (Honeycomb)

Maintenance

Android 2.3 (Gingerbread)

Maintenance

Android 2.2 (Froyo)

Maintenance

Blackberry 10

Supported

Blackberry 7

Supported

Blackberry 6

Maintenance

Tablet Support for Desktop Web:

Browser

Status

Android Browser (Newest)

Supported

iOS Safari (newest)

Supported

Microsoft Surface Internet Explorer 11

Investigation

Microsoft Surface Internet Explorer 10

Supported

Playbook Browser (Newest)

Maintenance

Definitions of Browser Support:

·         Investigation: The browser is recognized and under consideration by D2L, but has not been tested against any versions of D2L products and may never be fully supported.

·         Supported: The browser and operating system combination has been fully tested by D2L.

·         Maintenance: The browser is not tested against new versions of D2L products, but customers can still report problems and receive support for previous versions.  A browser goes into maintenance wither when a vendor officially ends support for it or D2L decided to end support for it.  A maintenance browser becomes officially unsupported after one year.

·         Unsupported:  The browser is not tested and no fixes are performed for unsupported browsers.  D2L does not guarantee any product functionally and offers no support for reported problems.  Generally D2L ends support for a browser one year after the associated vendor ends their official support for it.

Service Manager Requirement:

As of LP 5.0, the Service Manager requires Microsoft .NET 4.0 or newer.